Lace-Up Low Heel Over-the-Knee Boots
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Shipping & Returns
Shipping
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Free shipping on orders $89+. Shipping charges for other orders are shown at checkout.
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Estimated delivery: 12–21 business days, including processing.
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Delivery may take longer during peak periods. Tracking details will be emailed once your order ships.
Returns
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Eligible items: request a return within 30 days of delivery.
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Items must be unworn and unused, with original tags and packaging. Proof of purchase is required.
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Customers cover return shipping unless the item arrives damaged or defective. Original shipping charges are non-refundable.
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Sale items, gift cards and personalized items are excluded.
How should I choose my size?
Please check the Size Guide before ordering, even if you usually wear the same size. Fit can vary between styles and with your foot shape.
Is a wide-fit option available?
This style is not available in a separate wide-fit option. If you usually need wide-fit shoes, please keep this in mind when choosing. A larger size adds length and may not provide the width you need.
What if I’m between sizes?
Measure both feet and use the longer measurement when checking the Size Guide. Consider the socks you plan to wear. We do not recommend automatically sizing up or down across all styles.
What should I consider for longer wear?
Comfort depends on fit, foot shape and how long you plan to wear the shoes. For events involving extended standing or walking, consider the heel height and the level of support you normally prefer. When your pair arrives, try it on indoors with your intended socks or hosiery to check the fit before wearing it out.